Motability
Redefining E-Commerce at Scale
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Motability Operations, Europe’s largest used car dealer, sells over 145,000 vehicles annually through 4,500 dealers. Their overnight batch-processing platform couldn’t handle real-time performance or seasonal surges. After a failed offshore integration, they needed a trusted partner to deliver a resilient, modern e-commerce platform to fuel future growth.
Outdated batch-driven systems slowed visibility and decision-making.
Seasonal peaks exposed scalability issues.
Failed prior delivery created risk aversion and mistrust.
Dealers and call centres lacked real-time access to stock and performance data.
GW partnered with Motability to design and deliver a robust, microservices-driven e-commerce integration platform that:
Supports over one million transactions per day, with real-time stock and remarketing cycle tracking.
Delivers advanced analytics and performance monitoring, enabling smarter decisions across dealers and call centres.
Decouples systems via Service-Oriented Architecture, providing resilience and flexibility.
Scales seamlessly from 1,000 to 4,000+ interactions per hour.
Working in three-week sprints, we integrated global partners across the UK, India, and Canada, ensuring seamless execution. Every design decision was guided by business goals, creating a future-proof platform that redefined Motability’s operations and embedded intelligence at its core.