In
November Griffiths Waite was a main contributor at the Butler
Group BPM and SOA Symposium - presenting a case study,
running labs and sitting on the panel of experts.
For a long time GW has promoted a holistic approach to
process improvement, BPM and SOA. It was therefore pleasing
to observe at the symposium a noticeable shift towards this approach
by all leadings vendors and practioners.
There are several project delivery approaches
that can be employed to SOA - normally described as Top-Down
and Bottom-Up. In reality, both should be employed in parallel.
However to achieve the strategic alignment of IT with the business
and sustain long-term benefit, a Top-Down delivery approach
is required. The most pragmatic way of implementing a Top-Down
strategy is by starting with the processes of the business.
Processes are important for a number of reasons,
not least is that organisations are defined by their processes.
Nearly all organisations describe and manage their operations using
business processes. Regulation and governance dictate it and audit
compliance.
It could be said that the processes are the organisation and so
it makes sense to focus on process improvement. From a SOA and integration
viewpoint, processes cross system boundaries. Therefore
the most obvious route to ensure dialogue between the various services
is for the integration approach to start with the process itself.
Our experience has shown that by adopting a process-centric approach
to SOA using process improvement methodologies like Lean
Six Sigma bring people, processes and technology together,
resulting in dramatic improvements. This strategy is driven by improving
specific business processes and is likely to have a high level of
executive commitment with business improvements directly related
to SOA initiatives.
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