Oracle Fusion Middleware is pre-certified with Siebel to optimise sales and customer service. This innovative solution delivers real-time intelligence, greater flexibility, and a lower total cost of ownership across all business processes and associated systems that touch a customer.
Oracle Fusion Middleware for Siebel is a pre-packaged application infrastructure foundation certified and hot-pluggable with Siebel applications. The Oracle Fusion Middleware for Siebel solution provides the fundamental technologies required for integrating, securing, and sharing information from your CRM applications across and beyond the enterprise. The benefits are:
Siebel-certified middleware solutions extend CRM functionality to accelerate sales force automation, campaign efficiency, and sales execution.
Pervasive Business Intelligence improves pipeline visibility, increase cross-and up sell opportunities, and identify sales trends.
Best-in-class security and document management protects access to sensitive customer and sales information across sales and distribution channels.
Unified, role-specific customer, sales, and service access to processes, and information for increased customer satisfaction and issue resolution.